Privacy Policy

Tongue & Groove (collectively, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring a secure experience when you interact with our business. This Privacy Policy describes how we collect, use, and share your personal information when you visit tongueandgroovewoodplanks.com, request information, or otherwise communicate with us regarding our products and services.

1. The Application of this Policy

This Privacy Policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events. By using our products or services, you consent to the data practices described in this statement.

2. Information We Collect

We collect two types of information:

Personal Information: Information that identifies you, such as your name, email address, phone number, and physical addresses provided when you reach out for a quote or product samples.
Non-Personal Information: We may also collect non-personally identifiable information, such as your browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service and to provide general statistics regarding use of the website.

3. How We Use Your Information

We use the information we collect for the following business purposes:

Fulfillment: To process requests for information, provide project quotes, and manage the production and shipping of our products.
Customer Service: To respond to your inquiries and provide technical consultation.
Site Optimization: To analyze website performance and improve our digital interface.

4. Marketing and Communications

By submitting your information through our website forms, you agree to the following:

Marketing Opt-In: We may use your contact information to send periodic updates, newsletters, and promotional offers.
Opt-Out: You may unsubscribe from marketing emails at any time via the "unsubscribe" link.
Transactional Messages: We will still contact you regarding active quotes, orders, or essential service updates regardless of your marketing preferences.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to help personalize your online experience. Cookies allow us to remember your preferences and recognize you on return visits. You have the ability to accept or decline cookies through your browser settings. Please note that declining cookies may hinder your ability to fully experience the interactive features of our website.

6. Sharing and Disclosure of Information

We do not sell, rent, or lease our customer lists to third parties. We share data only with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us.

7. Links to Other Websites

Our website may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

8. Children’s Privacy

Our products and services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected such data, we will take steps to delete it.

9. Data Security

We secure your personal information from unauthorized access, use, or disclosure using industry-standard physical and electronic safeguards. However, no internet transmission can be guaranteed 100% secure.

10. Governing Law

This Privacy Policy and your use of our website shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting to the website. We encourage you to review this page periodically for updates.

12. Contact Us

For questions regarding this Privacy Policy or to manage your data preferences, please contact:

Tongue & Groove: Contact Us

Call or Text: 689-342-0939